On 18 December 2025, the Australian Government announced that mandatory registration for disability service providers delivering Supported Independent Living (SIL), as well as platform providers, will commence from 1 July 2026.
This means that from that date, all providers delivering NDIS-funded supports will be required to register with the NDIS Quality and Safeguards Commission.
A platform provider is an NDIS provider that uses a digital platform (such as an app or website) to connect participants with support workers. These platforms typically involve users and workers creating profiles to facilitate matching and service delivery. Platform providers may currently operate as either registered or unregistered NDIS providers, but under the new rules, registration will become mandatory if they are delivering NDIS-funded supports.
1. You can deliver more types of funded supports
Registration is mandatory for certain services. Without it, you’re restricted to serving only self-managed or plan-managed participants in many cases.
2. Access to a larger participant base
Many participants (and especially plan managers, support coordinators, and government-funded pathways) prefer or require registered providers. Registration increases trust and eligibility for referrals.
3. Payment security and legitimacy
Registered providers can claim payments directly through the NDIS portal system, which reduces reliance on private invoicing arrangements and improves payment reliability.
4. Compliance and risk management framework
Registration requires meeting quality and safeguarding standards. While that adds admin, it also reduces legal and operational risk, especially around audits, complaints, and incident management.
5. Competitive advantage as rules tighten
With mandatory registration expanding (like SIL and platform providers from July 2026), being already registered can prevent disruption and give providers continuity while others scramble to comply.
6. Credibility and market trust
Registration signals that a provider has been assessed against national standards. That can matter for participants choosing between multiple providers offering similar supports.
Registration with the NDIS Quality and Safeguards Commission is open to a wide range of entities, including:
Even though many entity types can apply, eligibility depends on whether you can meet strict requirements set out under the NDIS Practice Standards.
A big part of eligibility is being assessed against the NDIS Practice Standards. This looks at:
“Eligible” does not mean “anyone can easily get registered.”
In practice:
You are eligible to register if you:
CARE Advisory is here to help you through the registration and auditing process
CARE Advisory helps service providers streamline their journey to registration with expert-led gap analysis and clear, practical guidance every step of the way.
We equip you with robust quality and risk registers, tailored support documentation, audit-ready templates, and efficient evidence collection systems—everything you need to stay organised and compliant.
From verification through to certification and ongoing audits, we help you meet requirements with confidence, clarity, and less administrative burden.
See which of our services is best suited to you.
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